To ensure transparency in the registration mode and solving complaints by ABC Insurance and Reinsurance SA company, we provide the following information:
Petitions
|
Previous year
|
Reporting Period: 2023 January 1 - 2023 October 30 (cumulated)
|
The last 3 months of the reporting period
|
1st Month (August 2023)
|
2nd Month (September 2023)
|
3rd Month (October 2023)
|
Total number of petitions registered per unique petitioner and per case
|
6 |
2 |
0 |
0 |
0 |
Total number of alleging petitions (resolved favorably) per unique petitioner and per recorded case
|
0 |
0 |
0 |
0 |
0 |
Number of alleging petitions (resolved favorably) regarding the claim files |
0 |
0 |
0 |
0 |
0 |
Total number of petitions for which the claim files were paid
|
0 |
0 |
0 |
0 |
0 |
Total number of unfavorable finalized petitions recorded per unique petitioner and per case
|
6 |
2 |
0 |
0 |
0 |
Requests for alternative dispute resolution
|
Previous year
|
Reporting Period: 2023 January 1 - 2023 October 30 (cumulated)
|
The last 3 months of the reporting period
|
1st Month (August 2023)
|
2nd Month (September 2023)
|
3rd Month (October 2023)
|
Total number of requests for alternative dispute resolution
|
0 |
0 |
0 |
0 |
0 |
Total number of requests for alternative dispute resolution, actual solved
|
0 |
0 |
0 |
0 |
0 |
Total number of requests for alternative dispute resolution, solved favorable to Insureds, Contractors, Beneficiaries, Injured persons or their representatives |
0 |
0 |
0 |
0 |
0 |
|